Valentine’s Day is on the approach and whether you personally view the season of hearts as the most romantic time of the year, filled with love and affection, or an annual catastrophe of tacky décor and extravagant gifts; there’s no question that it can have a positive effect on any business.
Valentine's is the perfect opportunity to re-ignite relationships with customers and remind them that they are at the forefront of your mind and that you understand their needs and desires.
February has also become one of the most competitive in email marketing, as recipients' inboxes are stuffed with look-alike offers from various retailers and spammers. This means that most of it will likely be ignored with all the red-hot overload.
Here are 3 things you could do to rise above romantic mediocrity and make sure that you get some extra love from your subscribers this Valentine’s:
1) Send ‘fe-mails’ to Venus and ‘mails’ to Mars
There are lots of people out there ready and willing to part with their cash to buy the ultimate Valentine’s gift, but even if you have the perfect product, one single offer may not be appropriate for all the members of your audience.
You want to present the right message to the right people. For example; you won’t want to send an email with masculine products to the men on your list, since that would defeat your efforts.
So to work around this issue, Valentine’s is a great time to try email list segmentation. You can do this by separating your subscriber list by gender and then sending female -oriented offers to the guys and male-oriented offers to the ladies. Having segments for new customers and those who’ve made purchases before can also play a big role in the type of messaging you have in your campaign.
You can send a special email to people who bought from you last year around Valentine’s Day with an even better offer for this year. If they had a good experience last time round, present them with an exclusive deal and they will most likely buy from you again.
Says Barbara Ulmi, GraphicMail Marketing Manager: “It’s important to take the time and effort to get the perfect emails written for each segment of your list, not just in terms of the products they contain, but also in terms of the tone. The playful, boyish approach that often puts men at ease fails with women - who may prefer something more sincere and heartfelt.”
2) Give them romantic ideas
How many times have you wondered and worried over what you’re going to do for your Valentine’s Day?
Men are always spending more than women during Valentine’s, and often have a tough time coming up with ideas of what to buy and where to go; making them highly receptive to suggestion and easy to influence.
You can draw their attention by doing the homework for them and, for example, providing a list of the top 10 best Valentine’s Day gifts or dates. Tie this to your own offering by sending out a Valentine’s Day email newsletter filled with specials and information about which products you think will make for an unforgettable evening. These could be centered round your top selling items from last year or the ones you currently want to promote.
If all else fails suggest a gift card purchase option for customers who are stumped or can’t decide.
3) Get dressed for Love
The first order of business is, of course, getting your customers in the mood for Valentine’s Day, and this starts with your creatives.
A great Valentine’s themed email template will not only boost their enthusiasm about the celebration, but maybe even your sales. If you use a good balance of Valentine-specific copy and images, subscribers will begin to get thinking about the event and will want to look directly at what you have to offer for it.
This is a very simple, but important step. Changing appearances could even be all you need to do to in practical term to improve your sales.
If you don’t have time to come up with a new look, there are still other options. Think back to the Valentine’s emails you received 12 months ago; do you remember what any of them looked like in clear detail? Probably not, and the same should be true for your subscribers.
So if your schedule is too tight, you can even re-use stock images and certain texts from last year, as long as you are repeating the resources on your site and landing pages to keep the feel consistent.